LoyaltyLion API
66
AI ReadinessAI-Aware (B)66/100
Official vendor OpenAPI document · agent-readyMarketingMarketing AutomationapiKey29 EndpointsREST
For Agents
Run a LoyaltyLion loyalty programme - create activities, award and redeem points, sync customers and orders, manage rewards and reviews - across 29 endpoints with header-based API key auth.
Use for: Award 100 loyalty points to a customer for completing a referral, Redeem a 500-point reward for a customer at checkout, List the rewards currently available to a specific customer, Refund a redeemed reward when the order is cancelled
Not supported: Does not handle payment processing, email delivery, or storefront rendering - use for LoyaltyLion points, rewards, activities, customers, orders, reviews, and webhooks only.
LoyaltyLion is a loyalty and rewards platform whose API exposes the activity, customer, points, rewards, orders, reviews, transactions, and webhook surface needed to run a points-based programme. The 29 endpoints cover creating activities that earn points, awarding or removing customer points, redeeming or refunding rewards, syncing orders, and listing transaction history. Authentication uses an API key sent in the Authorization header.
Install Jentic One Beta
Connect the LoyaltyLion API to your agent
Jentic One is a self-hosted execution layer for AI agents. It lets your agent call the LoyaltyLion API, or any other public or private API you need. You set the rules, the agent never sees your credentials, and every call is logged.
Two steps, two machines. Install the instance in a safe environment, then register your agent from wherever it runs.
1
Step 1: Jentic One Host machine
# On the machine that will host your Jentic One instance:
curl -fsSL "https://jentic.com/install.sh?src=apis&api=%2Fapis%2Floyaltylion.com%2Floyaltylion" | sh2
Step 2: Agent machine
# On the machine where your agent runs (keep this separate from the instance):
curl -fsSL "https://jentic.com/install.sh?src=apis&api=%2Fapis%2Floyaltylion.com%2Floyaltylion" | sh
jentic register # connects your agent to your Jentic One instanceJentic One is in public beta. The setup above keeps your agent separate from the instance, which is what you want before using real credentials: an agent running as the same OS user as Jentic One can read its stored keys directly. Just evaluating? A single local install is fine to start. See the secure deployment guide for the tiers.
Capabilities
What an agent can do with LoyaltyLion API.
Create activities that award points for behaviours such as referrals, sign-ups, or product reviews
Award or remove points from a customer's loyalty balance with an audit trail
Redeem an available reward for a customer and refund it if the order is later cancelled
Sync orders so points accrue against the right customer when an ecommerce purchase completes
List a customer's transaction history including earned, spent, and adjusted points
Manage product reviews and the points awarded for submitting them
Subscribe webhooks so external systems react to points and reward events in real time
Use Cases
Patterns agents use LoyaltyLion API for, with concrete tasks.
★ Headless ecommerce loyalty programme
Headless storefronts call LoyaltyLion to award points on order completion, redeem rewards at checkout, and display the customer's balance and transaction history in their account page. With activity, customer, and rewards endpoints all available, the front end can run the entire member experience without server-side LoyaltyLion widgets. Most teams ship the integration in a week.
On order webhook, POST /customers/{id}/points to award the earned points, then GET /customers/{id}/rewards before checkout to render available rewards.
Marketing campaign-driven point bonuses
Marketing teams trigger one-off point bonuses for customers who match campaign criteria - VIP tiers, lapsed buyers, or referral winners. POST /customers/{id}/points awards the bonus and the corresponding webhook lets the email tool send the 'you earned points' message, closing the loop without a CSV upload.
Iterate over the segment's customer IDs and POST /customers/{id}/points with the bonus amount and a campaign-tagged reason string.
Reviews-for-points programme
Brands incentivise reviews by awarding points when a customer submits one. The Reviews and Activities endpoints let a review platform notify LoyaltyLion of each accepted review and the API awards the configured point total automatically. Refund handling covers the case where a review is later removed for moderation.
On review-approved event, POST /activities with the review activity type and customer ID, and confirm the customer's transaction history shows the new earned entry.
Agent-driven loyalty assistant via Jentic
An AI customer-service agent answers 'how many points do I have?' and 'what can I redeem?' by calling LoyaltyLion through Jentic. The agent fetches the customer record and available rewards, then if the customer asks to redeem, executes the redemption against the right reward. Jentic isolates the API key so the agent never holds the raw secret.
Use Jentic to search 'list customer rewards', load GET /customers/{id}/rewards, execute it with the customer ID from the chat session, and present the redeemable rewards.
Key Endpoints
29 endpoints — loyaltylion is a loyalty and rewards platform whose api exposes the activity, customer, points, rewards, orders, reviews, transactions, and webhook surface needed to run a points-based programme.
METHOD
PATH
DESCRIPTION
POST
/customers/{id}/points
Award points to a customer
POST
/customers/{id}/points/remove
Remove points from a customer
GET
/customers/{id}/rewards
List rewards available to a customer
POST
/customers/{id}/rewards/{reward_id}/redeem
Redeem a reward
POST
/customers/{id}/rewards/{reward_id}/refund
Refund a redeemed reward
GET
/customers/{id}/transactions
List a customer's transaction history
POST
/activities
Create a points-earning activity
GET
/orders
List synced orders
POST
/customers/{id}/points
Award points to a customer
POST
/customers/{id}/points/remove
Remove points from a customer
GET
/customers/{id}/rewards
List rewards available to a customer
POST
/customers/{id}/rewards/{reward_id}/redeem
Redeem a reward
POST
/customers/{id}/rewards/{reward_id}/refund
Refund a redeemed reward
GET
/customers/{id}/transactions
List a customer's transaction history
POST
/activities
Create a points-earning activity
GET
/orders
List synced orders
Jentic AI Readiness Score
This API is usable in Jentic One now. Its AI-readiness score against Jentic's framework shows where it stands today and where improvements would make it even easier for agents to use.
L
LoyaltyLion API
- AI-Aware (B)66/100
76
Foundational Compliance63
Developer Experience & Jentic Compatibility51
AI-Readiness & Agent Experience94
Agent Usability50
Security100
AI DiscoverabilityPowered by JenticScoring Framework 1.0.0 | Scoring Engine 0.4.0
Show dimension breakdown
76
Foundational Compliance
Base layer of spec validity and structural soundness.
Grade: A-Signals: 4
98%
Lint Results
Aggregated quality score from linter diagnostics, weighted by severity.
100%
Resolution Completeness
Percentage of `$ref` references that resolve successfully.
100%
Specification Validity
Checks whether the API description parses successfully and conforms to its declared specification (e.g., OpenAPI).
7%
Structural Integrity
Structural correctness score based on schema issues using logarithmic dampening.
63
Developer Experience & Jentic Compatibility
Clarity, completeness, and ingestion readiness for developers and tooling.
Grade: B-Signals: 4
0%
Example Density
How richly the API is illustrated with examples.
100%
Example Validity
Percentage of examples that conform to their schemas.
50%
Response Coverage
Percentage of operations with complete response definitions (success, client error, server error).
100%
Tooling Readiness
Health of API ingestion, bundling, and resolution within Jentic pipelines.
51
AI-Readiness & Agent Experience
Semantic breadth, depth, and agent comprehension for AI systems.
Grade: C-Signals: 4
50%
Description Coverage
Coverage of descriptions across API elements.
0%
Error Standardization
Coverage of RFC 9457 Problem Details for error responses.
100%
OperationId Quality
Coverage, uniqueness, and casing consistency of operationIds for AI inference.
56%
Summary Coverage
Coverage of summaries across operations/tags/info.
94
Agent Usability
Functional utility, complexity comfort, and AI orchestration readiness.
Grade: A+Signals: 1
94%
Complexity Comfort
Agent comfort level based on API operational and structural complexity.
50
Security
Trust, risk posture, and security compliance.
Grade: C-Signals: 1
50%
Authentication Strength
Average quality of security schemes based on authentication method strength (weakest link for OAuth2).
100
AI Discoverability
Findability, semantic richness, and reasoning readiness.
Grade: A+Signals: 1
100%
Descriptive Richness
Clarity and depth of descriptions across API elements.
Score it yourself
Every API in the directory is allowlisted, so you can re-score it with no key required.
npx @jentic/api-scorecard-cli score <openapi-url>Why Jentic?
What agents get from Jentic-routed access to this vendor.
Setup
Wiring the LoyaltyLion API by hand means setting up its Authorization key header, attaching it to every call against api.loyaltylion.com, and shaping points, reward, and activity request bodies yourself. Through Jentic you install once, import LoyaltyLion from the API Directory, store the key once, and your agent calls it.
Permission scoping
LoyaltyLion puts the customer id in the URL path (/customers/{id}/...), so a rule can pin your agent to one customer: it can read that customer's rewards and transactions and add points, and nothing else. You choose the operations it may call, so ones like removing points or refunding a reward are not included unless you add them.
Credential isolation
Your LoyaltyLion API key is stored once, encrypted, by your own Jentic One instance and injected into the Authorization header at execution time. It never enters the agent's prompt, logs, or context.
Intent-based discovery
Agents search Jentic by intent such as 'award loyalty points' or 'redeem a loyalty reward', and Jentic returns the matching LoyaltyLion operation with its input schema so the agent calls the right endpoint without browsing the reference docs.
Related APIs
Alternatives and complements available in the Jentic catalogue.
Complementary
Stripe API
Payment processor whose order events trigger point accruals in LoyaltyLion
Use Stripe alongside LoyaltyLion when the order data driving point accruals comes from Stripe Checkout rather than a hosted storefront.
FAQs
Specific to using LoyaltyLion API through Jentic.
What authentication does the LoyaltyLion API use?
The LoyaltyLion API uses an API key sent in the Authorization header - issued from the LoyaltyLion admin under Developer settings. Through Jentic, the key is stored encrypted in the vault and the agent receives a scoped reference, so the raw key never appears in agent context.
Can I award points to a customer through the LoyaltyLion API?
Yes. POST /customers/{id}/points awards points with a reason string, and POST /customers/{id}/points/remove deducts them. Use Jentic search 'award loyalty points' to load the operation and supply the customer ID, point total, and reason.
What are the rate limits for the LoyaltyLion API?
LoyaltyLion applies per-account rate limits and returns HTTP 429 when exceeded; the published guidance is to retry with exponential backoff. Jentic forwards 429 responses unchanged so an agent backs off cleanly rather than retrying in a tight loop.
How do I redeem a reward for a customer through Jentic?
Search Jentic for 'redeem loyaltylion reward', load POST /customers/{id}/rewards/{reward_id}/redeem, and execute it with the customer and reward IDs. If the order is later cancelled, call /customers/{id}/rewards/{reward_id}/refund to reverse the redemption.
Does the LoyaltyLion API support webhooks for loyalty events?
Yes. The Webhooks resource lets you subscribe to events such as points awarded and reward redeemed, so downstream systems (email, CRM) can react without polling. Use the dedicated Webhooks endpoints to manage subscriptions.
Can I sync orders into LoyaltyLion from a custom storefront?
Yes. The Orders resource accepts order data from any storefront, not just Shopify, so points accrue against the right customer and order ID. List endpoints also let you reconcile orders LoyaltyLion has on file.
Can I limit what my agent is allowed to do with the LoyaltyLion API?
Yes. Because LoyaltyLion puts the customer id in the URL path, a rule in your self-hosted Jentic One can pin the agent to a single customer and let it read that customer's rewards and transactions and award points, and nothing else. You decide which operations the agent may call, so sensitive ones such as removing points (POST /customers/{id}/points/remove) or refunding a reward (POST /customers/{id}/rewards/{reward_id}/refund) stay off unless you add them. Your own rules govern which endpoints and credentials the agent uses at execution time.
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